ORE Golf - Return & Refund Policy

Thank you for supporting ORE Golf. Because we specialize in limited-edition, custom-crafted equipment and made-to-order apparel, our return guidelines vary by product category:

• Custom Golf Club Sets: All of our sets are individually hand-built to order according to your chosen specifications. Because these are highly customized, limited-run pieces, we cannot accept returns or offer refunds for change of mind once assembly has begun. If you receive an item with a manufacturing defect or assembly error, please contact us immediately at founder@ore.golf within 14 days of delivery so we can correct or rebuild it.

• Apparel & Accessories (Hats): Our embroidered hats are custom-made to order through our printing partner, Printful. We do not accept returns or exchanges for sizing issues or buyer's remorse. However, if your hat arrives damaged, misprinted, or defective, please email founder@ore.golf within 14 days of receipt with a photo of the issue, and we will gladly arrange a replacement or refund at no cost to you.

• How to Reach Us: For any questions regarding your order or to report a defective product, please contact our support team directly at founder@ore.golf.

• For long-term product durability coverage, please review our official structural warranty guidelines on our FAQ page.